Privacy Policy
Note – This Privacy Policy is for Users – Client and Patient data is protected under the provisions of HIPAA
What information do we collect?
We collect information from you when you register on our site, place an order, complete a form, subscribe to a service, or otherwise interact with our website.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, payment information, or other information necessary to provide our products and services. You may, however, visit our site anonymously.
We also automatically collect certain technical information when you visit our website. This information may include your IP address, browser type, operating system, device type, referring website, pages viewed, dates and times of visits, and other diagnostic and usage information. We may collect this information through cookies, analytics tools, and similar technologies.
What do we use your information for?
Any of the information we collect from you may be used in one or more of the following ways:
- To personalize your experience
(Your information helps us better respond to your individual needs.) - To improve our website
(We continually strive to improve our website offerings based on the information and feedback we receive from you.) - To improve customer service
(Your information helps us more effectively respond to your customer service requests and support needs.) - To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the purchased product or service requested or as otherwise described in this Privacy Policy.
- To administer contests, promotions, surveys, or other site features.
- To send periodic emails
The email address you provide for order processing may be used to send you information and updates pertaining to your order, account, products, services, and occasional company news or related information.
- To analyze website usage and improve our services
We may use analytics tools to better understand how visitors use our website, identify areas for improvement, monitor performance, troubleshoot technical issues, and enhance user experience.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We use secure server technology. Sensitive information transmitted through our website is protected using Secure Socket Layer (SSL) encryption or other appropriate security technologies.
Access to personal information is limited to authorized personnel who require access to perform their job responsibilities and who are required to keep the information confidential.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer or mobile device through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
We use cookies and similar technologies to:
- Remember your preferences and account settings.
- Process transactions and maintain website functionality.
- Understand and analyze website traffic and usage.
- Improve website performance and user experience.
- Measure the effectiveness of advertising and marketing campaigns.
We may use third-party service providers, including analytics providers, to assist us in understanding our website visitors. These providers may collect information such as IP addresses, browser information, device information, pages visited, and interaction data. This information is used to help us analyze website performance and improve our services.
You may configure your browser to refuse cookies or notify you when cookies are being sent. Some website features may not function properly if cookies are disabled.
Advertising and Analytics
We may use third-party advertising and analytics services, including Google services, to help measure website traffic, understand user behavior, and improve our marketing efforts.
These providers may use cookies or similar technologies to collect information about your activities on this website and other websites over time. This information may be used to provide analytics, measure advertising effectiveness, and improve website functionality.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
This does not include trusted third parties who assist us in operating our website, conducting our business, processing payments, providing services, or servicing you, as long as those parties agree to keep this information confidential.
We may also release information when we believe release is appropriate to comply with applicable laws, enforce our site policies, or protect our rights, property, or safety or the rights, property, or safety of others.
Non-personally identifiable visitor information may be provided to other parties for analytics, advertising, marketing, or other business purposes.
Third-party links
Occasionally, we may include links to third party products or services on our website. These third party websites have separate privacy policies, and we are not responsible for the content or privacy practices of those websites.
California Privacy Rights
Because we value your privacy, we comply with applicable California privacy laws. California residents may have the right to request access to, correction of, or deletion of certain personal information, subject to applicable legal exceptions.
Users may update certain account information by logging into their account. Requests for deletion of personal information should be submitted using the Data Deletion Request form located at:
https://www.TotalPTFitness.com/unsubscribe-2/
Children’s Online Privacy Protection Act Compliance
We comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 years of age.
Data Retention
We retain personal information only for as long as necessary to provide our products and services, comply with legal obligations, resolve disputes, enforce our agreements, and operate our business. Retention periods vary depending on the type of information and applicable legal requirements.
Data Deletion Requests
You may request that we delete your personal information from our systems by completing the Data Deletion Request form at:
https://www.TotalPTFitness.com/unsubscribe-2/
Upon receipt of your request, we will verify your identity and process your request in accordance with applicable law. Certain information may be retained if required for legal, tax, accounting, fraud prevention, or other legitimate business purposes.
Online Privacy Policy Only
This online Privacy Policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions establishing the use, disclaimers, and limitations of liability governing the use of this website.
Your Consent
By using this website, you consent to this Privacy Policy.
Changes to our Privacy Policy
If we make changes to this Privacy Policy, we will post the updated version on this page.
Last Updated: July 17, 2026
Contacting Us
If you have any questions regarding this Privacy Policy, you may contact us at:
www.TotalPTFitness.com
12407 Mopac Expwy N #250-216
Austin, TX 78758
United States
webmaster@TotalPTFitness.com
800-750-2756